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View All AgenciesYour privacy matters to us. Learn how we protect your personal information.
Last Updated: January 10, 2026
Welcome to Umrahlive. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect personal information that you voluntarily provide to us when you:
This may include: name, email address, phone number, passport information, date of birth, nationality, payment information, and travel preferences.
When you visit our website, we automatically collect certain information:
We use your information for the following purposes:
We may share your information with:
Third-party vendors who perform services on our behalf (payment processing, email delivery, etc.)
Hotels, airlines, and tour operators necessary to fulfill your booking
Government authorities when required by law or to protect our rights
In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
Depending on your location, you may have the following rights:
Request a copy of your personal data
Update or correct inaccurate information
Request deletion of your personal data
Receive your data in a portable format
Limit how we process your data
Object to certain data processing
Withdraw your consent at any time
Lodge a complaint with authorities
To exercise your rights: Contact us at social@umrahlive.com
We implement appropriate technical and organizational measures to protect your personal information:
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking and transaction data may be retained for up to 7 years for legal and accounting purposes.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email or a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: